Terms of Service
The terms that apply when you use our website or work with Rankfox Digital LLC.
1. About These Terms
These Terms of Service (“Terms”) are an agreement between you and Rankfox Digital LLC (“Rankfox Digital,” “we,” “us,” or “our”), a Wyoming limited liability company with its business address at 30 N Gould St, STE R, Sheridan, WY 82801, USA. By using rankfoxdigital.com or engaging our services, you agree to these Terms. If you don’t agree, please don’t use the website or our services.
2. Our Services
Rankfox Digital provides search engine optimization (SEO) and related digital marketing services, which may include SEO audits, technical SEO, content strategy and writing, content writing, Amazon affiliate content, local SEO, search visibility work for Bing and AI-powered search tools, website development support, and consulting. The exact services, deliverables, and timelines for each client are set out in a written proposal or agreement.
3. No Ranking Guarantees
Search engines such as Google and Bing control their own ranking systems, and those systems change often. We do not guarantee any specific ranking, traffic level, or revenue outcome. We commit to performing the agreed work carefully, professionally, and in line with search engine guidelines.
4. Proposals & Agreements
Before any paid work begins, we provide a written proposal describing the scope, deliverables, timeline, and price. Work starts once you accept the proposal (in writing or by email) and any required first payment is received. If a proposal or signed agreement conflicts with these Terms, the proposal or agreement controls for that project.
5. Fees & Payment
- All prices are quoted and invoiced in US dollars (USD).
- One-time projects are billed upfront or in milestones, as stated in the proposal.
- Monthly plans are billed at the start of each monthly period.
- Consulting sessions are billed before the session unless agreed otherwise.
- Invoices are due within the payment period shown on the invoice. We may pause work on overdue accounts until payment is received.
- You are responsible for any bank, transfer, or currency conversion fees charged by your payment provider.
6. Cancellations & Refunds
- Before work starts: if you cancel a project before we begin work, we will refund any payment made for that project in full.
- One-time projects in progress: if you cancel after work has begun, you pay for work completed up to the cancellation date. Any prepaid amount for work not yet performed will be refunded.
- Monthly plans: you can cancel at any time with written notice. Cancellation takes effect at the end of the current paid month; the current month is not refundable.
- Consulting: sessions can be rescheduled with at least 24 hours’ notice. Missed sessions without notice are not refundable.
To cancel or request a refund, email contact@rankfoxdigital.com. Approved refunds are issued to the original payment method, typically within 10 business days.
7. Client Responsibilities
To get good results, we need your cooperation. You agree to:
- Provide accurate information and timely feedback and approvals
- Give us the website, analytics, or account access needed for the agreed work
- Confirm you own or have the right to use any content, images, or materials you give us
- Keep your own backups of your website and data
Delays in access, feedback, or approvals may extend project timelines.
8. Ownership of Work
Once all related invoices are paid in full, you own the final deliverables we create specifically for you, such as written content, reports, and optimization work on your website. We keep ownership of our own tools, templates, methods, and know-how, and we may use general, non-confidential learnings to improve our services. We will not name you as a client publicly without your permission.
9. Confidentiality
We keep your non-public business information, account access, and data confidential and use it only to provide our services. You agree to keep our proposals, pricing, and non-public methods confidential. These obligations continue after our work together ends.
10. Third-Party Platforms
Our work involves third-party platforms such as search engines, hosting providers, content management systems, and analytics tools. We are not responsible for changes, outages, policy updates, or algorithm updates made by those platforms, or for their effect on your website’s performance.
For affiliate content work, you remain responsible for following the rules of any affiliate program you belong to, including the Amazon Associates Program. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Rankfox Digital is an independent agency and is not affiliated with or endorsed by Amazon.
11. Website Use
The content on rankfoxdigital.com is provided for general information and is not professional advice for your specific situation. You may not copy, misuse, or attempt to disrupt the website, submit false information through our forms, or use the site for any unlawful purpose. Our website content, branding, and logo belong to Rankfox Digital LLC.
Free SEO Check: our free tool gives automated, general results for one public page. Results are provided “as is,” may be incomplete or vary between runs, and are not a full SEO audit. Only check websites you own or are allowed to evaluate, and don’t use the tool in a way that could overload or harm any website.
Free consultation calls: booking a call does not create a paid engagement or obligation for either party. Calls are scheduled in US Eastern Time and shown in your local time. We may reschedule or cancel a call if needed and will let you know by email; you can reschedule or cancel by replying to your confirmation email.
12. Limitation of Liability
To the fullest extent permitted by law, Rankfox Digital LLC will not be liable for any indirect, incidental, special, or consequential damages, including lost profits, lost revenue, or lost data. Our total liability for any claim relating to our services is limited to the amount you paid us for the specific services giving rise to the claim during the three (3) months before the claim.
13. Indemnification
You agree to indemnify and hold Rankfox Digital LLC harmless from claims arising from content or materials you provide, your use of our deliverables, or your breach of these Terms.
14. Governing Law
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law rules. Before starting any formal dispute, both parties agree to first try to resolve the issue in good faith by email.
15. Changes & Contact
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Changes won’t affect a signed proposal already in progress. Questions about these Terms? Contact us:
Rankfox Digital LLC
30 N Gould St, STE R
Sheridan, WY 82801, United States
Email: contact@rankfoxdigital.com